Frequently Asked Questions
Everything you need to know about shopping with Gainful
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for specific garment measurements.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are always free, while returns for a refund may incur a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
Do you ship internationally?
Yes, Gainful ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
How should I care for my Gainful apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal label of each piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.